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Frequently Asked Questions
What is the return policy?

You have a 45-day risk-free trial period for Strikeman products. If your shooting skills don’t improve or you’re not fully satisfied, you can return any part of your order for a refund (minus return shipping). The Return Period begins from the day the order ships from our warehouse.

You can submit requests through our return portal:

https://strikeman.returnlogic.com/

We cannot process refunds for any order shipped without first going through our Return Portal. 

Return Requirements: Orders must be returned with all components included and intact. Failure to meet these requirements may result in a USD $25 fee for the Pro system and a USD $15 fee for all other products. Products marked as “final sale” are not eligible for returns, exchanges, or warranty claims.

Purchases made from platforms other than Strikeman.io (e.g., Amazon, eBay, BassPro, gun shows) should follow the policies and procedures of those specific sellers for refunds and returns.
What is the exchange policy?

Product exchanges can be made for another item or variant of the same item within 45 days from the date of shipping. For orders placed between November 15 and December 20, exchanges will be accepted until January 31.

The cost of shipping the replacement item(s) depends on which item(s) will need to be shipped and ranges between $9.99 for Standard system and cartridges and $19.99 for the Pro system. An invoice for the return label will be issued, which must be paid before the replacement order is shipped out.
How does the 1-year warranty work?

One-Year Warranty: Strikeman offers a one-year warranty from the shipping date. The warranty covers manufacturing defects but does not protect against everyday wear and tear, misuse, accidental damage, or modification.

Submitting a Warranty Claim: To submit a warranty claim, follow the steps outlined on our portal, explain the issue, and include an image for verification. Once a representative approves, you will receive a return label for your claim or a replacement product.

It’s essential to review and follow these policies if you have purchased or plan to purchase Strikeman Training Systems to understand your options for returns, exchanges, and warranty claims, depending on your specific situation.

On our dedicated returns portal at https://strikeman.returnlogic.com/, you'll begin by providing your email address and order number. Then, as you would with a return or exchange, select the item that needs a warranty replacement.
How long does it take to get my order?

We proudly fulfill and ship from our Kansas City, KS warehouse. All orders are trackable with the tracking number emailed to you once your order has been shipped from the KS warehouse.

When your order is completed, please allow 1 - 2 business days for processing.

Shipping times range from 2 - 8 days based on the availability of the item.

View our full shipping policy HERE.

Do you have a military discount?

We offer a 25% discount for Military or Government Personnel, Veterans, and Teachers! Once verified through GovX, you can apply your ID for the discount on the checkout page.

*After you check out and are on the address page, there will be a discount box to the right where you can enter your promo code. You will NOT be able to stack your codes and discounts. One discount only can be applied. This applies to GOVX military, veteran, government and teacher discounts as well. 
What is Strikeman Shipping Protection?

We provide the option to purchase Strikeman Shipping Protection when you checkout. If you decide to purchase, Strikeman Shipping Protection will cover:

-if a package has shipped, but is missing for more than 7 business days with no tracking updates

-if a package is stolen after delivery

-if a package is damaged in transit

Strikeman Shipping Protection will NOT cover:

-if you entered the wrong shipping address and it shipped there

-orders that haven't shipped-orders that do have tracking updates, just taking longer than usual 

You can use this link:https://www.strikeman.io/pages/file-a-claim to file a claim and either get your order reshipped, or get a refund.

Note: If your order has not shipped yet, please email support@strikeman.io for help instead of filing a claim. Strikeman Shipping Protection will deny any claims that have not yet shipped since it is specifically shipping coverage.

If your order arrives with an incorrect or missing item, please contact Strikeman Support immediately. We are only able to process missing item, wrong item, or shipping protection claims within 45 days of the warehouse shipment date. Please include a picture of the items that did arrive and the packaging slip when contacting support. If you have any questions or concerns about your order, please do not hesitate to reach out! 

What calibers do you carry? How do I know which one to pick?

Rifle Calibers
Pistol Calibers
Shotgun Caliber
Revolver Calibers
What about .22?

Tutorial Videos & Instructions

Strikeman Dry-Fire Training Tutorial

Download Instructions

How to Insert and Eject Your Strikeman Laser Cartridge

Strikeman Pro Target Tutorial

Download Instructions

Strikeman X SIRT Tutorial

Download Instructions
Dartboard Target Instructions Naval Warfare Target Instructions
Strike-Ball Target Instructions Front Nine Target Instructions
Strike-Deck Target Instructions Strike-Tac-Toe Target Instructions

All Products

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Strikeman Laser Firearm Training System

$124.98 USD
$124.98 USD